Why is the R3TF needed?

Despite the advantages that RTT offers it has a significant problem that hinders its acceptation and mainstream implementation.

RTT is not well known as a communication feature whilst voice and video are well known by many users, and many systems and services use these features. For text communication, most use Instant Messaging or the texting (SMS) feature on mobile telephones.

As a consequence, Instant Messaging is often incorrectly seen as Real-Time communication with the result that most people consider anything with text communication 'similar to Instant Messaging'. This leads to many misunderstandings about why RTT is needed as well as why and how to implement it. So, it is essential that the implementers understand the technology and together with the users fully understand the potential and benefits of RTT and services using RTT.

RTT needs to be publicized to a wide audience to explain its benefits and to promote its introduction in public and private networks.